Support intro Support for Caliach Vision is provided directly by Caliach or through approved regional distributors. Telephone and fax assistance is supplemented with on-site services to make the most of your implementation.Caliach Vision software is being continually enhanced and extended, driven directly by customer needs. Software update services are provided as an integral part of the support package.In addition, Caliach fully exploits the Internet to provide the most advanced form of customer support - a free secure service in which you can access Caliach's central server from your desktop, wherever you are in the world, 24 hours a day, seven days a week. This service enables direct access to news, software, updates and maintenance releases. Directly email support and specific services. Support list server for notices and group discussion. Access to feature enhancements and fault reports. Personal FTP directory for your private data. Automatic program updates across the web.