Also of Interest
See also New features and faults and FAQs and stories
Contributions
If there is an issue you want to raise, please email support@caliach.com and specifically request that your issue is posted to the Support Knowledge Base. All requests will be considered but inclusion cannot be guaranteed.
Knowledge Base Index
Support Knowledge Base papers are short documents that cover specific support issues that
have been dealt with over the years. We have collected them into groups which are listed
here alphabetically. Papers within each group are listed in reverse last amended date order
with the most recently amended at the top. Those amended this year are marked
.
This may at first appear an odd way to present them, but it is done like this so those visiting
infrequently can most easily catch up on recent postings.
Customisation
- Using the CMS to Implement a Customisation Aug 21th, 2009
- Report Customisation Changes in V3 Jan 12th, 2007
- Barcode fonts on reports May 22nd, 2006
- HTML/Email report formatting problems Feb 16th, 2006
- iso week additions Nov 2nd, 2005
- Link System - Adobe Acrobat Active X Feb 28th, 2005
- Report rBomTrialkit modification Jul 21st, 2004
- Custom Reports - Entering Serial numbers Jun 13th, 2003
- Custom Labels Nov 19th, 2002
- Custom Reports - WO Report Display of Times Nov 4th, 2002
- Global Change - special global changes Nov 3rd, 2002
- Custom Report - Only parts received this year Oct 30th, 2002
- Custom Report - Totals Only Oct 30th, 2002
Data
- Extending the length of descriptions Mar 9th, 2012

- Vista, Windows 7, Server 2008, Snow Leopard Dec 7th, 2009
- Data File backing Up Sep 20th, 2005
- Link System expansion: V2.0000 Apr 29th, 2005
- Data File Re-Sizing Sep 30th, 2004
- Link System File Paths: V2.0000 Apr 19th, 2004
General
- Microsoft VISTA from V3.10 Jun 17th, 2008
- Microsoft VISTA before V3.10 Feb 29th, 2008
- Printing to PDF or Email with Background Image Dec 3rd, 2007
- Window title not changing - use of [ character Mar 2nd, 2007
- Permissions for new parts Sep 1st, 2005
- Print/Export List: New Feature in V1.2003 Jul 8th, 2005
- Ad Hoc Reports Jun 5th, 2003
- Stopping a print run Nov 11th, 2002
- System Options - setting values Nov 6th, 2002
- Product Costing - costing methods Nov 6th, 2002
- Scratchpad Limits don't seem to work Oct 30th, 2002
Implementation
- Routine Maintenance Guidelines Mar 10th, 2012

- Remote and "thin-client" access Jan 3rd, 2006
- Stock Initialisation Jul 22nd, 2005
- Data Transfer - Serial Number Import Apr 28th, 2005
- Server Sizing Apr 28th, 2005
- Win 98 - Caliach Locking Aug 7th, 2004
- 'Opportunistic Locking' On Jul 15th, 2004
- Upgrading for the first time Apr 14th, 2004
- ODBC Driver Installation Mar 21st, 2003
- Data Transfer - erroneous double-quotes Nov 3rd, 2002
- Data Transfer - unexpected error Oct 31st, 2002
Ledgers
- Ledgers Data Manipulation Detection and Fraud Prevention Jan 24th, 2012

- G/L Imbalances Jun 8th, 2011
- A/P Quick Payment Discounts Jul 18th, 2005
- A/P Credits - Overdue Payments Apr 7th, 2005
- A/R and A/P archived debits Jul 21st, 2004
- Retrospective G/L Journals: V1.2007 Nov 12th, 2002
Production
- Capacity planning implementation Jun 27th, 2005
- Scrap Stock May 20th, 2005
- Turning on Batch Tracking Jan 12th, 2005
- Stocktake Time Again! Jan 5th, 2005
- MRP Ignore Feb 25th, 2004
- Excessive Work Orders Jan 3rd, 2003
- Capacity Planning - Preactor Link Nov 13th, 2002
- Sub-contract assemblies with free issue Nov 4th, 2002
Purchasing
- PO Currency Jan 26th, 2006
- Goods Return to Supplier Crash Jun 27th, 2005
- Purchase History Currency Rates Jul 21st, 2004
Sales
- Option for RMA Duplicate Part mechanism Aug 3rd, 2007
- Option to swap SO Invoice Address/Contact Mar 28th, 2007
- Address structure on reports: V3.0000 Jan 12th, 2007
- SO Addresses Sep 21st, 2006
- Customer returns Jan 16th, 2006
- Repair Jobs - over-costing Nov 18th, 2005
- Bonded Dispatches Sep 20th, 2005
- SO Part Blocking Sep 15th, 2005
- Inventory Cost to Sales Jun 30th, 2005
- Quotation and Order Analysis Jun 27th, 2005
- Review Stock Availability for Demand: V2.1003 May 12th, 2005
- Ship customer and Charge/Billing Customer Jun 14th, 2004
- Customer returns May 11th, 2003
- Customer Inspected Stock Jan 16th, 2003
- Customer Address Changes in History Nov 18th, 2002


