SO Addresses

Version Relevance: Before V3.00

Issue: We are receiving more and more orders which not only have varying a) Invoice Address, and b)Delivery Address, but also c) Acknowledgement Address with occasionally copies to d) a fourth address, all on the same SO. As I see it the Invoice address defaults to the Acknowledgement address? Any suggestions?

Sep 21st, 2006

Feedback: The default address should be the accounts address, as this is what will show on statements etc. Different invoicing and delivery addresses should be added as additional addresses, and chosen on documents.

I wouldn't worry too much about this at the moment - V3 (due out in the next few weeks) has a completely different address/contact structure, which amongst other things allows different contacts and addresses to be set as default for a range of documents.

Paul Wilson - Caliach Consultant